Shipping policy
Shipping PolicyLast Updated: 30-06-26 Thank you for shopping at Krismakryst. This Shipping Policy explains how we process, ship, and deliver your orders.1. Processing TimeOrders are typically processed within 1–2 business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays will be processed on the next business day.During peak periods (e.g., holidays), processing may take up to 3–5 business days. You will receive an email notification when your order ships.2. Shipping Methods & Delivery TimesWe offer the following shipping options (rates calculated at checkout):Domestic Shipping (United States):Standard Shipping: $X.XX – Estimated delivery 3–7 business days after shipment
Expedited Shipping: $X.XX – Estimated delivery 2–4 business days after shipment
Express/Overnight: $X.XX – Estimated delivery 1–2 business days after shipment
Free Shipping: Available on orders over $XX.XX (standard shipping only)
International Shipping:
We ship to select countries worldwide. International orders are shipped via [e.g., USPS, DHL, FedEx International].Estimated delivery: 7–21 business days (varies by destination)
Duties, Taxes, and Customs Fees: Paid by the customer. These are not included in the shipping cost and will be collected by the carrier upon delivery.
Note: Delivery times are estimates only and are not guaranteed. Actual delivery may be delayed due to carrier issues, customs, or unforeseen events.3. Shipping CostsShipping rates are calculated based on weight, dimensions, and destination. All rates are shown at checkout before payment. We reserve the right to adjust shipping rates without prior notice.4. Order TrackingYou will receive a tracking number via email once your order ships. You can track your package using the link provided or on the carrier’s website.5. Shipping RestrictionsWe currently do not ship to the following locations: [List any restricted countries or regions, e.g., PO Boxes in certain countries, embargoed nations].Some products may have additional shipping restrictions due to size, weight, or regulations. These will be noted on the product page.6. Damaged or Lost ShipmentsDamaged Items: Please inspect your package upon arrival. If an item arrives damaged, contact us within 48 hours with photos of the damage and packaging. We will arrange a replacement or refund.
Lost Packages: If your tracking shows the package as delivered but you have not received it, or if it is marked lost by the carrier, contact us immediately. We will work with the carrier to resolve the issue. For lost packages, we typically issue a replacement or full refund after carrier confirmation.
7. Changes to Shipping AddressWe can only change the shipping address before the order has been processed and shipped. Contact us as soon as possible if you need to update your address.8. Multiple ShipmentsIf you place a large order, we may split it into multiple shipments. You will only be charged the shipping cost once (or as shown at checkout).9. Questions or ConcernsIf you have any questions about shipping, please contact us:Email: blulovae@gmail.com
Contact Form: Available on our website